Exotic Automation & Supply

Field Service Technician - Hydraulics

New Hudson, MI - Full Time

General Summary:
Performs the day-to-day operations of the Mobile/Field Service Technician responsibilities ensuring delivery of excellent customer service.   Related activities include, but are not limited to, responding to customer repair and/or service calls, completing reports, and performing inventory maintenance on truck

Essential Job Functions:
Field Service & Technical Operations
  • Performs hydraulic hose assembly and installation for customer applications
  • Completes maintenance, repair, and/or service work for all assigned jobs within assigned area(s) of expertise
  • Troubleshoots technical problems and identifies and implements effective solutions
Product Knowledge & Customer Service
  • Maintains comprehensive knowledge of available products, offerings, and services
  • Identifies and recommends products and/or value-added services to customers to support their needs and maximize the Exotic Advantage
Documentation & Reporting
  • Completes required documentation accurately and generates reports in a timely manner
Vehicle & Inventory Management
  • Conducts routine vehicle maintenance including weekly washes and nightly interior cleanliness
  • Coordinates all vehicle maintenance work with the Facilities department
  • Schedules and inspects assigned vehicle per DOT requirements (where applicable)

Supplemental Job Functions:
  • Performs other duties as assigned or requested.
Knowledge, Skills and Abilities Required:
  • High School Diploma
  • Previous work experience (industrial sales environment preferred)
  • Valid chauffer’s license
  • Previous experience working on a computer--MS Office and POS/Business System preferred
 
Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.
Apply: Field Service Technician - Hydraulics
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