General Summary: Responsible to technically support organization in the promotion of a product group. Works with staff and management on product training, technical support, new product review and recommendations on services.
What You Will Do (Essential Job Functions): Product Strategy & Planning
Plans strategy for sales of, and provides technical knowledge/training for, assigned products and/or product groups
Assists management in development of long/short-term business plan and preparing sales forecasts and plans
Introduction of new technologies
Identifies key competitors/competitive products and provides feedback to Account Managers and Sales Management
Technical Support & Training
Responsible for providing product information support on assigned product groups
Provides training at all levels for product expertise
Responsible for field applications, system designs and customer product developments/enhancements
Works with technical representatives, distributors, marketing and product teams adapting products to customer needs
Customer & Sales Support
Documents and provides detailed customer proposals
Searches and develops new customer targets to achieve sales growth objectives
Makes joint sales calls with Account Managers
Responsible for customer concern and non-conforming material processes
Supplier & Inventory Management
Promotes positive Supplier relationships
Works with Supplier Management Team in development of supplier and distributor contracts
Responsible for making inventory recommendations
Manages special supplier programs and rebate selling levels
Sales Promotion & Marketing
Creates and drives sales promotions
Assists Retail Service group with strategies and programs
Reporting & Process Improvement
Provides timely reports summarizing findings on a given product or project
Enhances profit through continuous productivity, throughput, customer service, quality and cost reduction
Responsible for process improvement recommendations
Supplemental Job Functions:
Assists with Marketing material creation
Participates in and coordinates product line specific trade shows and open house activities
Champions and presents at Exotic University as assigned
Participates in corporate on-boarding and orientation programs
Performs other duties as assigned or requested
Knowledge, Skills and Abilities Required:
Bachelor’s degree in related area of responsibility (may substitute three (3) years of sales-related work experience)
Three (3) years of experience in sales-related role– technical and industry specific preferred
Previous experience working on a computer--CRM experience preferred
Ability to be available for 24-hour customer support
Valid driver's license
Ability to maintain a vehicle that seats four adults comfortably as well as meeting Exotic standards for cleanliness, safety and insurance compliance
Working Conditions:
Normal business office and industrial environment with regular (up to 100% of work time) exposure to noise, dust, office equipment, machinery, equipment and supplies
Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.